PRIVACY AND REFUND POLICY
Vasset Global Limited is committed to protecting your privacy and handling your data responsibly.
This policy outlines how we collect, use, and protect you information.
1. Information We Collect
1.1 Personal Information: Name, contact details, identification documents for verification.
1.2 Financial Information: Payment details for transactions.
1.3 Technical Data: IP addresses, device details, and platform usage analytics.
2. How We Use Your Information
2.1 To provide and improve our services.
2.2 To comply with legal and regulatory obligations.
2.3 To enhance security and fraud prevention.
3. Data Protection & Security
We implement industry-standard security measures to safeguard your personal and financial data.
4. Refund Policy
4.1 Due to the nature of digital and virtual asset transactions, refunds are not guaranteed.
4.2 Refund requests will be reviewed on a case-by-case basis and must be submitted within 7 days of the transaction.
4.3 Refunds for physical asset-related transactions are subject to contractual agreements.
5. Contact Information
For inquiries regarding this policy, contact us at support@app.vassetglobal.com or call +2347031031944.